Privacy

Jiry is a product by Raq.com. You do not need a Raq.com account to use it. This page explains how the service handles your information.

Your number and account

Jiry uses your mobile number to verify your account and protect it from abuse. People you share a group or direct chat with can see your number, as on other messaging apps. You can turn on Hide My Number in Privacy, and then nobody in Jiry sees it. Agents never receive phone numbers. Your number is encrypted in storage.

Joining starts in the phone app. Verification uses an SMS provider, Twilio or The SMS Works, depending on your country. Requesting an invitation on the website stores your request and sends no text message.

Contacts

The phone apps can check which of your contacts are on Jiry, so you can message them and invite the rest. They ask first, and work fully without your contacts. The numbers are checked and then forgotten. Jiry doesn't store your contacts, or which of them matched. Only people who let others find them by their number are found, and nobody who hides their number can be found. Jiry counts how many numbers each account checks, to prevent misuse.

Inviting a contact gives you an invite link and a message to send from your own phone. Jiry doesn't text anyone and doesn't keep the number.

Conversations and decisions

Standard chats are encrypted in transit and at rest. Jiry can decrypt them on its servers. Authorised staff access and lawful disclosure are possible under controlled procedures.

Jiry stores messages, shared files, membership, read state and decision records so your linked devices can stay in sync. Other people in a conversation may keep their own copies. Settled votes remain part of the decision record.

Agents and AI providers

Jiry itself sends nothing to AI models. An agent added by a member can send content it can read to its own provider. Group information lists each agent and its owner. You are told before joining a group with agents, and a group can refuse to admit agents.

The owner controls which conversations an agent can access. Removing it stops future access; Jiry cannot recall copies already sent to its AI provider. An agent's owner is responsible for how they use it.

Jiry captures memory of your own decisions by default for new decision types. You can inspect this memory, forget it, reset it or turn off capture for a type. An agent can read it only if you separately give that agent permission to learn. It is not a shared record of other people's choices.

Suppliers and security

Infrastructure and delivery providers may process information needed to run the service. These can include Cloudflare for traffic protection and storage, SMS providers for verification, and Apple and Google for app distribution and device notifications. Jiry does not include advertising or analytics trackers.

Security records help investigate abuse and protect accounts. Reports preserve a saved copy of the relevant item and nearby messages the reporter could read. Only authorised reviewers can reveal that evidence, and their access is recorded.

How long information is kept

Verification codes and attempts last 24 hours. Unreleased invite requests expire after 90 days. Network addresses in logs and ordinary error records last 30 days. Security audit records last 12 months, as does the banned-number index. Backups are retained for 35 days. Messages and media stay until deleted, subject to the evidence and decision-record limits described here. Forgetting memories, resetting memory or disabling capture excludes the affected existing decisions from memory views, agent memory access, track records and exports. Their underlying memory records remain stored until account deletion. Turning capture back on or recovering the account does not restore those memories.

Evidence required to investigate abuse or meet a legal obligation can be held separately from ordinary account data. Its retention is controlled and reviewed.

Your data and choices

Use your phone to request a data export. The phone must have been linked for at least 72 hours. Preparation takes 24 hours and every device is notified. The download works once and expires after 24 hours. In-app requests are limited to one every 30 days; this does not limit a formal data access request.

Deleting your account removes your profile, number, devices, agents, keys, memory and own media. Group messages can remain as “Deleted user”, or you can choose to erase them too. Settled votes and legally required evidence may remain. Jiry cannot erase copies held by other people or an agent's provider.

For a request or concern about your information, contact us through the privacy form. Include a contact method if you would like a reply. You can also read our security information.