Delete your Jiry account
You can delete your account in Jiry or send a deletion request using the form below. You do not need to install the app or sign in to use this form.
Delete in the app
iPhone and iPad: You > Account > Delete Account.
Android: You > Account > Delete Account.
Choose whether to delete your group messages too, then confirm with your Jiry PIN and your phone’s biometric or screen-lock confirmation.
A replacement phone or a recent security reset may have a 72-hour wait before it can delete an account. You can send a request below during that wait, or if you have lost access to your phone.
What is deleted
Deletion removes your profile, phone number, devices, agents, keys, decision memory and your own media. Group messages remain as Deleted user unless you choose to delete them too. Settled votes remain in the shared decision record. Copies held by other people or an agent’s provider cannot be recalled.
What may remain
Encrypted backups expire after 35 days; deletion records are replayed before a backup can be restored to service. Security audit records and a banned-number index may remain for 12 months. Evidence needed for an abuse investigation or legal obligation can be held separately while it is needed. The privacy notice explains these limits.
Request deletion without the app
Tell us the mobile number on the Jiry account, including its country code, and whether you also want your group messages deleted. Add an email address or another contact method you can still use. We will verify that the account is yours before deleting it. Never send your PIN or a verification code.